The Next Step
After your first session, you can arrange your next appointment with your counsellor directly if you are comfortable continuing to work with them. The counsellor will then place your appointment into the practice diary and Kim from admin will be in touch again to ask you to pay for your session by your chosen payment method. If you have any issues, please contact Florence directly on 07946434045.
If you need to cancel an appointment, we must insist on 48hrs notice. Please get in touch with Kim who runs the practice diary. If we get this, we will be able to reallocate the appointment to another client as we have a very busy diary. If we don’t get enough notice the counsellor is left with an empty slot and no payment for that session. If this happens, we will expect you to pay a cancellation fee to cover the counsellor’s costs.
If you are working with Florence please note she has a higher charge for individual and couple counselling and may ask to work with you for 1.5 hours. Florence continues to work with some couples and individuals.